Frequently Asked Questions

How can I track my order?
Once your order ships, you’ll receive a shipping confirmation with tracking details. If you can’t find it, contact us at [support email] with your order number.

When will my order arrive?
Delivery times depend on your location and the shipping option selected at checkout. See our [shipping policy link] for current processing and delivery estimates.

What is your return policy?
Please see our [return policy link] for eligibility, time limits, and instructions. If you’re unsure whether your item qualifies, contact us before sending it back.

Can I change or cancel my order?
Contact us at [support email] as soon as possible with your order number. We’ll let you know whether a change or cancellation is still possible.

What if my item arrives damaged or incorrect?
Contact us at [support email] with your order number and photos of the item and packaging. We’ll help you with the next steps.

How can I contact you?
Email us at [support email], and we’ll get back to you within [response time].